Services
What We Offer
We offer tailor-made solutions to ensure a cost-effective outsourcing service which tackle:
                          Churn rates
                          C.L.V (Customer Lifetime value)
- 24/7 multilingual support for both chat and calls
- KYC Support
- Technical assistance
- Tier 1 Support
Lead generation
Sales and upselling
Customer satisfaction surveys
Market Analysis
Appointment scheduling
Increases customer lifetime value
Customer lifetime value (CLV) represents the total amount of revenue your company can expect to receive from a single customer over time. By increasing the CLV, you can significantly increase your company’s revenue without having to spend more on marketing. An increasing CLV means that your customers are spending more money each time they order or they are buying more often.Customer service is a great way to increase CLV. If customers have a positive shopping experience, they’ll be more likely to buy from you again. It’s also easier to market new products to existing customers. Return customers are more likely to trust the products and services your customer service team is recommending because they’ve already had a great experience.